FAQs

1. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on the destination.

2.What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, Mastercard) and PayPal.

3.Can I return or exchange a product if I'm not satisfied?
Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the product is unused and in its original packaging.

4.How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

5.Do you offer discounts or promotions?
Yes, we frequently run promotions and offer discounts on select products. To stay updated on our latest offers, you can sign up for our newsletter or follow us on social media.

6.How can I contact customer support?
You can reach our customer support team via email at info@vibeease.com or through our website's live chat feature. We're here to assist you with any questions or concerns you may have.

7.Why do you need my phone number?

Most of our delivery couriers require a contact number to ensure smooth delivery of your order. You will likely be contacted to arrange for a delivery time-slot most convenient to you. We do not disclose your information to anyone else, it is kept private and confidential. Plus, if there are any issues with your order we can contact you quickly and easily.

8.Is it safe to buy online through your website?

Absolutely. VIBE EASE strives to provide our customers with a safe and smooth customer experience. This site uses SSL encryption technology so that you never have to worry about credit card safety.